What is Save Your Spot?Save Your Spot is a free service that allows you to get in line online for Pawsitive Animal Hospital and skip the waiting room. Simply select a time that works best for you and your pet and do your waiting from the comfort of home. When you arrive at your selected time, your pet should be seen promptly by a staff member.*
*Please note, we will do our best to see you as close to your designated time as possible, but because our staff must treat pets based on the severity of their condition, your time is not guaranteed. How it works1. Select a time
On the form to the right, pick a time to visit the animal hospital that works best for you and your pet. Fill out the form with your details and submit it. You'll receive a confirmation text and/or email along with any updates about your visit from a staff member. 2. Skip the waiting room After you submit your info, you'll be prompted to fill in our digital registration forms ahead of your visit. Once that's complete, take it easy with your pet from the comfort of home. 3. Visit the hospital Head over Pawsitive Animal Hospital close to your selected time slot and you should be seen shortly by a medical professional. If your pet's symptoms worsen or you believe they are experiencing a life-threatening emergency, please head straight to the nearest emergency animal hospital. |
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FAQs
Is my time slot a guarantee?
No it is not. We will do our best to see your pet at your check-in time but if there are sicker pets ahead of yours, we must treat them first.
CAN I HOLD ONE SPOT FOR MULTIPLE PEts?
No. We can only see one pet per time slot. If more than one pet needs to be seen, please hold additional time slots. You can view additional times by clicking on the blue drop down bar.
I CHECKED IN ONLINE, BUT NOW I CANNOT GET THERE ON TIME. CAN I ADJUST MY TIME?
Yes. Simply go online and hold your spot for a new time slot. The system will automatically cancel your old one.
HOW EARLY SHOULD I ARRIVE BEFORE MY CHECK-IN TIME?
Please arrive no earlier than 30 minutes before your selected time. We will not be able to see your pet before then.
WHAT IF I CHECK IN ONLINE AND then my pet's condition gets worse?
If your pet's condition has gotten worse, do NOT wait for your check-in time. If you feel that your pet's condition is life-threatening please proceed to the nearest emergency animal hospital.
WHAT HAPPENS IF I'M RUNNING LATE?
There is a 15 minute grace period. If you are later than that time frame, you may lose your spot in line.
HOW DO I CANCEL MY TIME SLOT?
Simply text '9' to '34947' to cancel your time slot. If you don't receive confirmation, please call the Pawsitive Animal Hospital and tell them that you are canceling your Mobile Check-in spot.